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FAMILY SUPPORT was established in 1994 and is recognized as one of leading prestige babysitting service in Japan.

We are ACSA (All Japan Childcare Services Association) registered and have an excellent reputation for providing caring, reliable and professional child care service.

We provide babysitters in Tokyo Area.

Our emphasis has always been on maintaining the high standards established over the years in selecting responsible, competent and friendly babysitters that you would have no hesitation leaving your children with.

All of our staff have finished our special training courses which place a great importance on "Care" and "Activity".

Rate ( tax included )

Registration fee (per family) ￥21,600　　　Annual fee (per family) ￥16,200

Rate and Service　*At least hours per service.　 * Transportation fee not included in the rate.

Courses	9:00-18:00	5:00-9:00/ 18:00-22:00	22:00-5:00
Young Child Care Service Age: Infant to preschool child. Service: child care, escort service. Generally, the staff is NOT expected to do any　housework　(such as preparing meals ). Bathing of baby (age0,1) : ￥1,080 each time.	Young Child Care Service￥3,240/h School Child　Care Service ￥3,348/h	Young Child Care Service￥3,780/h School Child　Care Service￥3,888/h	Young Child Care Service￥4,320/h School Child　Care Service￥4,428/h
School Child Care Service Age: Elementary school children. Service: child care, escort service, provision for meals, support studying. If young child is at home, the service course must be "young Child Care Service".
For 2 or more children If your child is infant to preschool age,　babysitting with his/her brother(s) and sister(s) is availabe . If your child is elementary school age,　babysitting with his /her friend(s) is acceptable. A group must include a child of the member family. The bill shall be sent to the member. Total number of children must be three or less　per one baby sitter. This service is only indoors.	Extra ￥1,080/h per child.
Visitor’s Rate Service cource and rate for service shall be the same as those for members. The charge shall be prepaid and not refundable . Change and /or extension of service is not acceptable .	￥5,400/h	￥5,940/h	￥6,480/h

Information of all children must be preregistered.
For services on Saturdays, Sundays, Holidays, an extra ￥324 per hour shall be charged.
For services from December 29 through January 4, an extra ￥2,160 per hour shall be charged.
Even　if one or two children is supposed to be taken care by family member at home, all children(0-12) at home is subject to charge.
Service time for charges commences from the reserved time and ends at the completion of babysitting service or the originally reserved time, whichever comes later.
If the service continues for 10 minutes or more exceeding the reserved time, 30 minutes shall be counted as additional service time.
If reservation is made on the day for service ,an extra　￥3,240 is to be charged.
If reservation is made one day before service ,an extra　￥2,160 is to be charged.
If service time is extended over one hour, after service has started, an extra ￥2,160　is to be charged.
It is not necessary to provide meals for babysitter(s)

Cancellation Fee

*the day before the day booked during business hours	60% of the charge
*on the day booked or after business hours on the previous day	100% of the charge